General Information

Located at Level 1, Concierge can be reached at
Tel: (65) 6318 0238

Concierge Hours:
Monday - Sunday: 10am - 10pm



At Raffles City, your ease and amenity is our priority. Our Concierge is at your service to make shopping an unforgettably pleasant experience.

Available Services:
Sale of SISTIC Tickets
Sale of CapitaVoucher
Gift Wrapping
Baby stroller and wheelchair loan
Umbrella loan service
Power bank loan service
Sewing Kits
iConcierge / iDirectory
Roving Concierge (Daily from 12pm - 2pm, 5pm - 7pm)
Baby Diaper Dispenser

Ask our staff for information on:
Events happening at Raffles City Shopping Centre
Places of interest in Singapore


Gift Vouchers


Whatever the occasion, CapitaVoucher makes a perfect gift.

Available in S$5.00, S$10.00 and S$50.00 denominations, gift vouchers are accepted in all stores.

Gift vouchers can be purchased over at the Concierge located at Level 1 and payment can be made via Cash or CapitaCard.

For further queries, please contact our Concierge at (65) 6318 0238 or visit CapitaVoucher website below



The opening hours for SISTIC, located at our Concierge Counter is:

Monday - Saturday: 10am - 8pm
Sunday & Public Holiday: 12pm - 8pm

Alternatively you can buy your tickets online at